Privacy Policy

Effective Date: March 3, 2025

Introduction

Welcome to Superior Seating. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or communicate with us.

Information Covered by This Policy

This policy applies to personally identifiable information and other visitor data collected by Superior Seating and our advertising partners through our website (the "Site"), promotional programs, surveys, and direct interactions with our customer service representatives.

Information We Collect and How We Collect It

At Superior Seating, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and store your information. We may collect personally identifiable information and other data related to your use of our website to enhance your experience, provide our products and services, and improve our operations. The types of information we collect include, but are not limited to:

  • Identification Information: Name, business name, email address, phone number, billing and shipping addresses, login credentials, and other identifiers necessary for account creation and order processing.
  • Business and Financial Information: Federal Tax ID, Social Security Number (for tax-exempt purchases), and optional credit card details for secure transactions.
  • Commercial Information: Details about your purchases, past orders, items viewed, and preferences to help us tailor recommendations and improve our services.
  • Online Activity Information: Browsing behavior, search history, IP address, and interactions with our website and advertisements to enhance user experience and website functionality.
  • Cookies and Web Preferences: Information stored via cookies and similar technologies to remember your preferences and optimize site performance.
  • Survey and Feedback Data: Voluntarily provided information when participating in surveys, promotions, or customer experience initiatives.

How We Use Your Information

We collect this information to:

  • Process and fulfill orders efficiently.
  • Provide customer support and respond to inquiries.
  • Improve our website, products, and services based on user behavior and feedback.
  • Conduct marketing, advertising, and promotional activities tailored to your interests.
  • Comply with legal and regulatory requirements.
  • Prevent fraud, unauthorized transactions, and security risks.

By using our website and services, you consent to the collection, use, disclosure, and storage of your information as outlined in this Privacy Policy and our Terms of Use. We do not sell personal information to third parties, and we ensure that your data is handled securely in accordance with applicable laws and regulations.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to any outside party your personally identifiable information. This does not include our employees and business partners such as those working with our website, our freight carriers, etc., all of whom agree to keep this information confidential. We may release your information when necessary to comply with the law, enforce our site policies, or protect our rights, property, or safety.

Cookies, Beacons, and Other Tracking Technologies

Superior Seating uses cookies to enhance your browsing experience and personalize the content we provide. These cookies enable us to track and identify visitors to our site, recognize returning customers, and offer a more tailored experience.

Additionally, we partner with third-party data collection and analytics services to gather and analyze information about your interactions with our site. These providers are contractually restricted from using the information collected for any purpose other than our business operations.

Your Privacy Choices

You can modify your browser settings to notify you when a cookie is placed on your device or to block cookies entirely. However, blocking cookies may limit some functionalities of our website.

Phone Numbers and SMS Privacy

Superior Seating does not share your phone number or any SMS consent information with third parties or affiliates for marketing purposes. Your phone number and consent are strictly used for communication with you by Superior Seating for the purposes you have agreed to.

CCPA Privacy Notice for California Residents

If you are a California resident, you have the right to request:

  • Disclosure of Personal Information: Categories of personal information we have disclosed for direct marketing purposes in the preceding calendar year.
  • Right to Delete: You may request that we delete your personal data, subject to legal or business retention obligations.
  • Right to Correct: You can request corrections to inaccurate personal information.
  • Right to Opt-Out of Sale and Sharing: You may opt out of data sharing for targeted advertising.
  • Right to Non-Discrimination: Exercising your rights will not result in discrimination or denial of services.

To exercise these rights, contact us via:

  • Email: sales@superiorseating.com
  • Phone: 1-866-213-2401
  • Mailing Address: Superior Seating, 721 Boulevard Kenilworth, NJ 07033

Data Security

We implement industry-standard measures to protect your personal data from unauthorized access, loss, or misuse. While we take steps to ensure data security, transmission over the internet is not fully risk-free, and we cannot guarantee its complete protection.

Children Under 16

Our website is not intended for children under 16. We do not knowingly collect personal information from individuals under 16. If you are under 16, please do not submit any personal information on our website.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with an updated effective date. Your continued use of the site after changes constitutes acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: sales@superiorseating.com
  • Phone: 1-866-213-2401
  • Mailing Address: Superior Seating, 721 Boulevard Kenilworth, NJ 07033